Privacy Policy

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Introduction

Welcome to the Privacy Policy of EMVOKE Technologies Private Limited and our associated brands, FitPlush Clinics and FitPlush (hereafter referred to as “FitPlush”, “we”, “us”, or “our”). This Privacy Policy applies to all doctors, hospitals, clinic staff, and patients who engage with our services through the website located at https://clinic.fitplush.com and https://www.fitplush.com, our mobile applications (“App”), and any other digital or physical services we offer (collectively referred to as the “Platform”).

Our commitment is to the responsible management, use, and protection of the personal information of our users (“you” or “your”), which we gather during your interaction with the Platform. This encompasses a range of activities, from digital consultations and tele-advisory services to the provisioning of necessary hardware or software for using our Platform, and even arranging in-person consultations with healthcare professionals.

Scope of This Privacy Policy

This document outlines:

• The types of information we may collect from you as you use our Platform.
• How we utilize this information to enhance our services.
• The measures we take to protect your information.
• Our practices regarding information disclosure to third parties.

By accessing or using our Platform, you acknowledge and agree to the terms outlined in this Privacy Policy. You also consent to our collection, use, disclosure, and protection of your information as described here. We aim to be transparent about our data practices and protect your privacy while providing valuable services.

No data shared with third parties Including AI Tools

No Google Data Shared or Stored. “ Our Clinic Plush platform does not transfer any information received from Google APIs to any other app or 3rd Party and does and will adhere to all Google API Services User Data Policy ( https://developers.google.com/terms/api-services-user-data-policy#additional_requirements_for_specific_api_scopes ) , including the google Limited Use requirements.” “We allow users to directly access Google Calendar read and write by help of APIs and we as a platform do not store any google data anywhere in our system or with any Third-party. We are handling users data very carefully and we do not share any data with any third party tools including AI tools”

How We Use Your Information

• To provide, maintain, and improve our services, including appointment scheduling and online meetings.


• Cookies and Similar Technologies: We may use cookies to improve your experience, understand how our services are used, and maintain security. Only essential data is stored in cookies in an encrypted format.

Compliance and Transparency

We comply with Google’s API Services User Data Policy, including the Limited Use requirements, and applicable privacy laws to ensure the protection of your data. We are transparent about our data practices, including how we use Google OAuth and Google Calendar API for scheduling appointments and online meetings.

Information We Collect

• User Provided Information: When you use our Platform, we collect information you provide, such as your name, email address, and details related to scheduling appointments.


• Data from Google Services: Through Google OAuth and Google Calendar API, we facilitate the scheduling of appointments and meetings without storing any Google service data on our systems or sharing it with third parties.


• The platform only facilitates and helps Clinic Staff member create, manage, edit their Clinic Appointments via their secured Login on Fitplush clinic platform to access,
  
  1. Google Calendar for facilitating Appointments.
  2. Google Video call setup for Online Clinic Meetings.

  Clinic Users use https://clinic.fitplush.com or https://www.fitplush.com for appointment scheduling either as a Medical Staff Member, Doctor or as a Patient or as an Clinic Invitee.

  Fitplush i.e. https://clinic.fitplush.com or only stores basic user details in cookies in an encrypted format.



• Limited Use: We adhere to the principle of limited use, ensuring that data accessed through Google APIs is used strictly for the intended functionality of our services and not for independent data harvesting.

Sharing and Disclosure

• No Third-Party Sharing: We do not share your information with third parties, except as required by law or with your explicit consent.


• Legal Compliance: We may disclose your information if required by law or in response to legal processes.

Data Security

We implement robust security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. We continuously update our security practices to enhance the protection of your data.

User Consent and Control

• Consent: We obtain your explicit consent for collecting, using, and sharing your data, especially for sensitive information.
• Access and Control: You have the right to access, correct, or delete your personal information stored on our Platform.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the Platform after any changes indicates your acceptance of the updated Privacy Policy.

This Privacy Policy is only applicable to the Platform and not to any other websites that you may be able to access from the Platform, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy.

By using the Services or by otherwise giving us your information, you will be deemed to have read, understood, and agreed to the practices and policies outlined in this Privacy Policy and agree to be bound by the Privacy Policy, the Terms of Use (the “Terms”), and the collection, storage, and processing of your information in accordance with them. You agree and understand that the company is responsible for the operation and maintenance of the platform, and all information collected and processed on the platform is collected and processed by us strictly in relation to our business. You hereby consent to our collection, use, sharing, and disclosure of your information as described in this privacy policy. We reserve the right to change, modify, add, or delete portions of the terms of this privacy policy at our sole discretion at any time. If you do not agree with this privacy policy at any time, do not use any of the services or give us any of your information. If you use the Services on behalf of someone else (such as your child) or an entity (such as your employer), you represent that you are authorized by such an individual or entity to

• accept this Privacy Policy on such an individual’s or entity’s behalf, and
• consent on behalf of such an individual or entity to our collection, use, and disclosure of such an individual’s or entity’s information as described in this Privacy Policy.